SIGNAL+DRAHT | Issue 07-08/2020

Smart Information Displays – innovative customer information at stations

August 2020 | Simon Wüthrich, Thomas Beer, Oliver Stäcker

The digitalisation of integrated information and guidance for customers is moving forward in leaps and bounds. SBB’s Smart Information Displays (SID) provide customers with travel information in real time via an interactive platform. The content shown by the monitors is location-specific. Travel information is given prominence. The provision of optical and acoustic information means that the needs of passengers with disabilities are also met. SID have become the standard product for modern customer information and guidance...

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